Global Internet Outage Today — AWS, Snapchat, Reddit, Starbucks App, Ring Cameras Down
A massive global internet outage on October 20, 2025 has affected millions of users around the world. Several major platforms including Amazon Web Services (AWS), Snapchat, Reddit, Starbucks app, and Ring security cameras went down almost simultaneously. Users across the United States, Europe, and Asia reported sudden connection errors, login issues, and “Service Unavailable” messages.
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This is one of the largest internet outages of 2025 so far. The problems began around 6:30 a.m. Eastern Time when reports started flooding in on Downdetector and X (formerly Twitter). By 8:00 a.m., AWS status pages confirmed a major incident in their us-east-1 region. Because AWS powers thousands of other apps and websites, the outage quickly spread across platforms, creating a global domino effect.
AWS Outage: The Root of the Problem
AWS is the backbone of modern internet infrastructure. From social media platforms to delivery services and security systems, many companies depend on AWS to keep their servers running. When something goes wrong at AWS, the impact is immediate and widespread.
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In this case, AWS reported issues with its networking layer in the us-east-1 region. This is a critical data center location that handles a large portion of global internet traffic. Once the outage hit, services that rely on AWS — including Snapchat, Reddit, Starbucks App, and Ring — started failing one by one.
Snapchat Down: “Why Isn’t Snapchat Working?”
One of the first platforms users noticed was down was Snapchat. Millions of users started asking, “Is Snapchat down today?” after being unable to log in, send snaps, or view stories. The outage caused:
- Failed logins and “Could not connect to server” messages.
- Stories not loading properly.
- Snap Map freezing and showing “connection error.”
Snapchat Support posted a brief message acknowledging the issue and confirmed they are working closely with AWS engineers to restore service. For millions of teenagers and creators who use the app daily, this was a major disruption.
Reddit Outage: Rate Limits and Blank Feeds
The next major platform to go down was Reddit. Users encountered “Your request has been rate limited” and “Feed failed to load” messages across both web and mobile. According to Downdetector, over 250,000 reports were filed within the first hour.
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Reddit’s engineering team later confirmed the problem was related to backend dependencies hosted on AWS. This is not the first time Reddit experienced downtime due to cloud provider outages. Similar incidents in 2021, 2022, and 2024 show how vulnerable even large platforms can be.
Starbucks App Down: Orders and Payments Affected
Coffee lovers also woke up to frustration when the Starbucks app went down nationwide. Mobile orders failed, payments wouldn’t process, and loyalty rewards couldn’t load. Starbucks relies heavily on cloud infrastructure to process digital orders in real time.
Many users reported seeing messages like “Network error” and “We’re unable to complete your order at this time.” In some cities, in-store systems were affected too, causing longer lines and delays at popular coffee shops.
Ring Cameras and Home Security Systems Down
Perhaps the most serious effect of the outage has been on Ring security devices. Homeowners across the U.S. reported that their smart doorbells and security cameras were not connecting to the network. This raised immediate concerns about home security during the downtime.
Common Ring issues during the outage included:
- Live view not loading.
- Delayed or missing motion notifications.
- Failure to access camera recordings.
Since Ring is owned by Amazon, the disruption was directly tied to the AWS networking failure. Amazon’s support team confirmed that engineers were investigating the root cause and working on recovery.
What Caused This Global Internet Outage?
Although the full technical report has not yet been released, early signs point to a networking configuration failure inside AWS infrastructure. Similar past outages were caused by issues like:
- DNS resolution errors.
- Load balancer misconfigurations.
- Unintended ripple effects from a system update.
Cybersecurity experts are also monitoring the situation closely to rule out any large-scale cyberattacks, although no official evidence of an attack has been confirmed as of now.
Other Services Affected
In addition to the major apps mentioned above, several other services experienced disruptions including:
- Zoom — video meetings failed to start or connect.
- Slack — login issues and missing messages.
- Coinbase — some transactions and logins delayed.
- Venmo — payment errors for many users.
- Duolingo — lessons failing to load.
This clearly shows how centralized infrastructure can create a chain reaction across industries like finance, communication, learning, and security.
How Long Will the Outage Last?
There’s no exact ETA for full recovery. However, based on previous AWS incidents, partial services typically resume within 2–4 hours, and full restoration may take up to 12 hours depending on the severity.
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AWS engineers have already identified the affected components and are rolling out fixes region by region. Some Snapchat and Reddit users have reported services coming back online gradually.
What Users Can Do During an Outage
If your favorite apps are down, it’s not your device’s fault. Here are a few practical steps you can take:
- Check Downdetector to confirm the outage.
- Visit official status pages like AWS Status, Reddit Status, or Snapchat Support.
- Don’t repeatedly log in and out — it won’t help during a major outage.
- Use alternative communication methods like SMS or email.
- For security systems, rely on manual locks or backup cameras temporarily.
Why AWS Outages Impact the Entire Internet
AWS holds a massive share of the cloud computing market. It powers everything from small blogs to Fortune 500 companies. When it fails, it affects:
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- Websites and apps hosted on AWS servers.
- Third-party APIs that depend on AWS infrastructure.
- IoT devices and smart home systems.
This centralization makes the internet more efficient but also more vulnerable. A single failure can disrupt daily life, financial transactions, communication, and even physical security.
Reactions from Users and Companies
On social media, hashtags like #AWSDown, #SnapchatDown, and #RedditDown began trending shortly after the outage began. Memes, jokes, and frustration filled platforms like X, Facebook, and Instagram. For businesses, however, the outage was no laughing matter.
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Several companies issued temporary service suspension notices on their official websites and promised customers updates once AWS stabilizes. Cybersecurity experts are also urging businesses to prepare backup systems to avoid similar risks in the future.
Government and Cybersecurity Monitoring
Large-scale outages often trigger government monitoring and investigation. U.S. cybersecurity officials are reportedly observing the AWS outage to ensure there are no security breaches. So far, there is no indication of a coordinated attack.
Experts believe this was likely caused by an internal configuration issue. However, the incident shows how dependent the digital world has become on a few cloud service providers.
What Happens Next
AWS is expected to release a full incident report once the outage is resolved. Snapchat, Reddit, Starbucks, and Ring will likely publish updates on their recovery status as well. This outage will also spark new conversations about cloud diversification and disaster recovery plans.
Meanwhile, users can keep track of real-time updates on:
Conclusion: A Wake-Up Call for the Internet
The October 20, 2025 outage shows how a single cloud provider issue can disrupt the daily lives of millions of people. From ordering coffee to securing homes and communicating with friends, the internet has become deeply centralized. Outages like this are not just technical failures — they are reminders of how fragile the modern web can be.
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As services slowly return to normal, businesses and governments will need to rethink how much they rely on single points of failure like AWS. For everyday users, this is a reminder to stay patient, stay informed, and always have a backup plan.
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